| Old Navy Reviews | |
 Wowknight |
Old Navy - Takes weeks to get package
I ordered clothes on 01/18/12 at oldnavy.com. My stuff was shipped out the next day. 8 days later I still don’t have my stuff. After I tracked my package I found out that they se...
#292106
Jan 26, 2012
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12
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 Sailorsg... |
Old Navy Free Shipping is a JOKE
I placed an order with Old Navy and for the first time in the history of the world my package has to go from FedEx to the Unites States Post Office. It's been 2 weeks and I still h...
#287327
Jan 08, 2012
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69
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 Sadlysop... |
Old Navy - Wanted to exchange gift for smaller size without receipt
My mother in-law always shops at Old Navy for my husband and I. Every year I tell her my size, every year she buys me a larger one and without the gift receipt. I went in to exchan...
#280694
Dec 11, 2011
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365
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 Pissedpi... |
Old Navy horrible customer services!!
On friday Dec 2, old navy have an extra 20% off sales with $50 or more I also get free shipping, so it's my first attempt to do an online shopping, I browse thru the site and picke...
#279633
Dec 06, 2011
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145
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 Juhughes |
Old Navy Bait and Switch Sales
75% outerware sales on saturday was a scam. As i walked in the Old navy store, the sales people were pulling jackets off the display and taking them to the back of the store so the...
#276568
Nov 22, 2011
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273
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 Dontpiss... |
Old Navy - Taking 2 weeks to deliver one item
I ordered 3 things from Old Navy online and they shipped the items in two separate orders without notifying me before I clicked purchase that they were going to make 2 shipments or...
#269074
Oct 19, 2011
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142
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 Iwodamio... |
Old Navy Cheats Customers, Check Your Receipts!
I went to Old Navy yesterday (July 21)to purchase some uniforms for my daughter. Meanwhile, I brought a shirt that I had purchased before and could not use due to size. My return w...
#250761
Jul 22, 2011
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472
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 Marcalon... |
Old Navy - Credit Card Late Fees
Recently made a payment due one July 2nd. We made the payment June 30th. It didn't come out of our account until July 1st. We had a comformation number and everything. Got our ...
#249276
Jul 15, 2011
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400
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 MaryJade... |
Old Navy - *** Customer Service
Here is an e-mail I sent to Old Navy.To whoever this may concern, I went to the Old Navy store in Kearney, Nebraska at the Hilltop Mall around 5:00 p.m on ...
#243697
Jun 16, 2011
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656
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 Qtpie1981 |
Old Navy - I paid extra fee for overnite on Thurs and didnt get my package til Monday
Recently purchased a swim suit at oldnavy.com needed asap, so I paid for it to be overnited. I didn't receive it til Monday. So I call old navy customer service to get the overnigh...
#243048
Jun 13, 2011
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308
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 Jhudge |
Old Navy - Unprofessional attire
Wife went into Old Navy in Ft Smith Ark with my children. Purchased some clothes. The associate checking out customers was wearing a shirt that said "SHHH, don't tell anyone that...
#240158
May 28, 2011
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598
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 Dpho65 |
Old Navy - The store manager named Arti refused to answer a question about a pair of summer shorts.
I was shopping in the mens department and located a pair of shorts that i wanted. The shorts were on a maniquin, but I could not locate them anywhere. I asked for her assistance an...
#238374
May 18, 2011
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396
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 Thaelfster |
Old Navy - Store policies suck!
I was informed that Old Navy's employee policies are that the employees are not allowed to stop shoplifters, nor call the police when they see shoplifting taking place, even if som...
#232154
Apr 13, 2011
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666
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 Sado |
Old Navy - Poor customer service
The worst customer service provided by sales associate named Lona. She was extremely rude, unprofessional and mean. When being served by really nice sales associate on the check o...
#231063
Apr 07, 2011
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420
|
 Sado |
Old Navy - Poor customer service
The worst customer service provided by sales associate named Long. She was extremely rude, unprofessional and mean. When being served by really nice sales associate on the check o...
#230976
Apr 06, 2011
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268
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 Anonymous |
Late fees on Old Navy Credit Cards
I've been a loyal ON customer for 10 years and have had their credit card probably 5 years. No longer! This past year they changed billing dates and I received no notice and tw...
#161956
Nov 14, 2009
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1041
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 Donna Jo... |
Old Navy - False credit card charges
Disputeing false charges on credit report. I contacted Old Navy where these false charges origanated re;601185963. I have never had a credit card with Old Navy . As a result of tak...
#158716
Oct 07, 2009
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451
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 PNPBaby |
Old Navy - Oldnavy.com charges your debit card twice and 'its policy'
Upon placing an order for school uniforms in the amount of $366 on the 18th of August with my debit card ON put a 'completed' authorization on my account, meaning the funds were pu...
#155524
Aug 20, 2009
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1704
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 Mrsrobin... |
Check declined at Old Navy
I am beyond pissed. I attempted to make a purchase at Old Navy and my check was declined. I called the 800 number and they transferred me to e-check. I spoke with the representativ...
#142627
Dec 11, 2008
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929
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 Lena88 |
Old Navy -poor business practices
I purchased 2 water bottles made of some kind of metal at Old Navy in Burlington VT. After purchasing I noticed they came with no directions for washing, no indication of how made ...
#136532
Sep 23, 2008
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715
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 Anonymous |
Old Navy Return Policy is Ridiculous!
I bought a sweater around Christmas and kept the receipt. I was busy and did not return it until after 90 days. Even though I had the receipt showing the original price paid, they ...
#117928
Apr 12, 2008
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2412
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 Anonymous |
FATTYS CANT SHOP AT Old Navy
I went to a store in Lawton OK. I have purchased clothes from Old Navy for several years. Now I find out that they are pulling their plus size line out of stores and you can only p...
#110876
Jan 15, 2008
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1110
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 Andy03820 |
Old Navy
My girlfriend had got a gift from her mother for Christmas and the sweaters she had got ten do not fit i brought her to old navy to get a bigger size and they said they were unable...
#109670
Dec 31, 2007
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674
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 LMETT |
Old Navy Credit Card Sham
Old Navy misrepresented their CC as a rewards card to me even AFTER I ask if it was a CC. After signing up I paid 4 my items w/my debit card & left. I received a statement shor...
#108630
Dec 10, 2007
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821
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