Old Navy - Does not honor unsubscribe requests.
On March 24, 2018 I had decided to make a purchase at one of their retail stores. While checking out, they had told me that they needed my email address in order to send savings and for me to be able to redeem the "award cash" that they were offering me.
I decided to take them up on the offer in case I decided to shop at one of their stores in the near future. I had absolutely no idea they were planning to assault me with an endless barrage emails to my main account.
I've attempted numerous times to have my email address removed from their database either by unsubscribing using the link at the bottom of the email of reporting them as spam and using Gmail's unsubscribe feature, but it was to no avail.
They continue to send me emails even after contacting their support team to have me removed. They do not honor support requests.
Do not, under any circumstance, give them your email address.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Location: 1290 E Ireland Rd, South Bend, IN 46614, USA
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Comments
Please avoid publishing any personal information and promotional content
the same thing is happening to me!
Same issue here. There should be a law against that sort of egregious conduct!
You could block the email. I also use Gmail and have blocked emails.