Not resolved
3.0
Details
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
2 comments

My online order showed up in a box that looked like it fell out of a plane at 10,000 ft, or was drop kicked and run over by a vehicle.

I am almost afraid to see inside of it. It was a very large order, and I would think you all would take better care of boxes sent to customers.

I am a tall person, so Old Navy items are a reasonable bargain. The local stores refuse to carry tall items so I am forced to buy online.

It is a shame. When you order an item online you expect to get it in a pleasant way.

I feel the "Damage" sticker was not necessary, as I am not ***, and it is more then obvious. Please do not insult my intelligence.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jul 14, 2015.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1027914

This actually made me laugh. Clearly Old Navy had nothing to do with your box being damaged.

Once it leaves the warehouse, its the shipping company. complain to them.

Anonymous
#1008944

This was a shipping issue. Not Old Navy directly. Take it up with the delivery company.

You May Also Like