2 comments
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3.0
Details
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality

My online order showed up in a box that looked like it fell out of a plane at 10,000 ft, or was drop kicked and run over by a vehicle.

I am almost afraid to see inside of it. It was a very large order, and I would think you all would take better care of boxes sent to customers.

I am a tall person, so Old Navy items are a reasonable bargain. The local stores refuse to carry tall items so I am forced to buy online.

It is a shame. When you order an item online you expect to get it in a pleasant way.

I feel the "Damage" sticker was not necessary, as I am not ***, and it is more then obvious. Please do not insult my intelligence.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

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Anonymous
#1027914

This actually made me laugh.Clearly Old Navy had nothing to do with your box being damaged.

Once it leaves the warehouse, its the shipping company.complain to them.

Anonymous
#1008944

This was a shipping issue. Not Old Navy directly. Take it up with the delivery company.

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