Product: Old Navy Website Clear all filters (0 of 8 reviews match)
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This pass weekend i went into an old navy, and the shorts that showed, online that no stores had them in stock. I found them there in the size I was looking. I have called Old Navy Corporate a while back, to make them aware, but apparently they don't really care,...
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Guess what, sometimes you're late and the other customers buy things before you. If you want the most recent update, you should call the store ahead and ask. Not be rude and c...

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Well, the inventory only updates every 48 hours. Not the employees fault, and many customers get an attitude and take it out on them. You don't sound like the kind of person w...

2.9
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Old Navy Website
#1083418
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Old Navy Website Review

The website did not save my changed address. I sent several emails asking them to change it before it shipped. Someone finally responded that they couldn't fix it and if I didn't receive the order in 7 days to call them!!! Seriously, it's literally not being shipped to me and I have to wait seven days???? What a bunch of idiots.
2.7
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Orting, Washington
Product
Old Navy Website
#939033
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I am so tired of looking online and seeing an item, then click on "find it in the store" at (Akers Mill) 2967 Cobb parkway Atlanta GA. 30339. It ALWAYS says unavailable. Yet when I go into the store they have plenty of them. The last time that happen was today (Feb...
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Old Navy Website
#798316
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Old Navy Packages ordered Dec 1st with free shipping (posted on their sight of now being 7-9 business days) have still not arrived For December 19th. I have contacted them multiple times about the packages as tracking looked wrong online back at Dec 10th. We had 2...
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1.0
Product
Old Navy Website
I liked
  • Selection of clothes
I didn't like
  • Horrible customer service
  • Lied to me on ship dates
  • Poor shipping tracking
#572068
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Old Navy website most often deletes information saved so that when i want to make a payment online, i have to jump through all the hoops again to do that. The site has NEVER cooperated with me when paying my bill. I am paying this off as fast as I can. I have one more...
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Carthage, Missouri
Product
Old Navy Website
#567208
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This is one of the absolute worst site to try and pay a payment for your old navy visa credit card. First off, I thought I was applying for an Old Navy card just meant for the store. Obviously when I received the card, I found out it was a visa card. Now, it is next...
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Anonymous
Anonymous

That is terrible!! We get so many complaints about bill paying options. I wish we could take your payments in the store. The associate that opened your card for you should ...

Product
Old Navy Website
#425581
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I am disappointed with old navy store policies. In fact, they are stealing from customers when they offer a sale price & not an exchange of a product I merely was seeking. They said either take a store credit by mail, really, or leave the store with the product. I...
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Anonymous
What?

If you had a receipt, the policy is that you can exchange the item. The only way they do the credit by mail is if you have no proof of purchase. It was a fault on that specifi...

Anonymous
***fused

Exchanges are always accepted in my state (have NEVER had a problem with this), and the only time merchant certificates are mailed is the case of having paid with a credit car...

Product
Old Navy Website
#362339
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On friday Dec 2, old navy have an extra 20% off sales with $50 or more I also get free shipping, so it's my first attempt to do an online shopping, I browse thru the site and picked 5 items, everything went smooth until it went to my credit card check out, I am using a...
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Anonymous
Lola

I agree! Old Navy is famous for putting up signs that say certain things are on sale and then when you go to pay for said item, that item is not on sale, it is an obscure one ...

Product
Old Navy Website
#279633
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