
Unclaimed
Old Navy
1.1M
CLAIMED LOSSES
1.4K
TOTAL REVIEWS
290K
PAGE VIEWS
8
ISSUES RESOLVED
Old Navy Reviews
Lost pacage
My package never came. Cannot find a phone number absolutely ridiculous service. I was a loyal customer with a credit card.
ID
Location
Palm Desert, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerComplaint
I found shirts I liked and they scanned for $0.10 on the price check machine and at the register. One of the employees handed me a shopping back and said hey those shirts are $0.10 I bought some yesterday and I thanked her. I went to check out and the cashier saw they were $0.10 then she proceeded to change the price to $14.97. When I asked why she said it was a corporate wide thing. I then asked for a manager because according to lacounty.gov I'm entitled to the lowest advertised price which was $0.10 on both the scanner and at the register. I spoke with the manager Juana and she proceeded to use the same excuse that it was a system issue. What does that have to do with the consumer? If it's an issue they should remove all the shirts from the sales floor until the issue is resolved. I was easily able to find 4 so there's no excuse.
ID
Location
Torrance, California
Preferred solution
The four shirts I wanted at the price they scanned for.
New Reviewer
I did not receive all of my package that I order from April 24
I order some stuff from the 24 of April I got some of the item however when I check my account for the packages that I didnt receive the system is saying waiting carrier pick up its a month now
ID
Loss
$20
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHelp with purchase
Terrible service, language issues, lousy attitude . Teerible system , not customer friendly. Too many competitors to deserve terrible treatment
User's recommendation: Stay away, not worrth the trouble and abuse.
ID
Cons
- Yerrible service
Loss
$63
Preferred solution
Full refund
New Reviewer
Customer service ussue
clerks did not remove security tags from shorts and has happened multiple times. i had to drive 70 miles round trip to have them remove the tag. not the first time this has happened
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer