Not resolved
1.3
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Location
Product or Service Quality
Staff
Value for money
Website
0 comments

Unacceptable waiting this long for an order placed on Cyber Monday. I only had 5 items!!

Not one single notice to me to explain why it is taking this long to ship the items out. In addition to this, they are advertising if you order by 12/18/16 your item will arrive by 12/23/2016!! WTF seriously what about us that have been waiting ALL this time!?? I will never order from this place again.

I have been calling all week and my items still have not been shipped!

You literally wait on hold for atleast 30mins to get a live human who can't do anything for you? Nothing you sale is worth the friggin headache from this order!!

Product or Service Mentioned: Old Navy Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Dec 14, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like